Protecting your private information is our priority. This Statement of Privacy applies to new-horizon-counseling.com, New Horizon Counseling LMHC Facebook Page, newhorizoncounselinglmhc Instagram Account and New Horizon Counseling LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to New Horizon Counseling LLC include new-horizon-counseling.com and New Horizon Counseling LMHC. The New Horizon Counseling website is an information site. By using the New Horizon Counseling website or social media accounts, you consent to the data practices described in this statement. 

Collection of your Personal Information

In order to better provide you with products and services offered, New Horizon Counseling may collect personally identifiable information, such as your: 

 -          First and Last Name 

 -          E-mail Address 

 -          Phone Number 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

Use of your Personal Information 

New Horizon Counseling collects and uses your personal information to operate and deliver the services you have requested. 

During your visit to our website, remember that the medical and health information presented here is intended to be general in nature, and should not be viewed as a substitute for professional advice. Please consult with a health care professional for all matters relating to personal medical and health care issues.

To protect your privacy, you should not submit any information that contains personal healthcare information or personally identifiable information (like name, phone number, email address) regarding your personal situation, as the Company cannot protect the confidentiality of your personal healthcare information or personally identifiable information in such circumstances. Any personal healthcare information or personally identifiable information submitted is done so at your own risk.

Certain health and medical information about you is protected under the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable state law. This information may be provided by you online or offline, or may be collected by us from other methods such as through a health care provider. We protect covered health and medical information as we may be required by HIPAA and applicable state law. Similarly, we may use covered health and medical information as permitted by HIPAA and applicable state law.

To read more about our privacy practices regarding health and medical information under HIPAA, please read below. In the event of any conflict between our HIPAA Notice of Privacy Practices and this Website Privacy Statement, the terms of our HIPAA Notice of Privacy Practices shall control.  

We will not collect your personally identifiable information unless it has been clearly provided by you. If you decide to sign up to any tools (newsletters, alerts, participate in games, polls, sweepstakes or other activities, participate in forums or blogs, etc), you will need to provide your personally identifiable information to us along with your clear consent for us to use it.

​

Sharing Information with Third Parties

New Horizon Counseling does not sell, rent or lease its customer lists to third parties. 

New Horizon Counseling may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to New Horizon Counseling, and they are required to maintain the confidentiality of your information. 

New Horizon Counseling may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on New Horizon Counseling or the site; (b) protect and defend the rights or property of New Horizon Counseling; and/or (c) act under exigent circumstances to protect the personal safety of users of New Horizon Counseling, or the public. 

Tracking User Behavior

New Horizon Counseling may keep track of the websites and pages our users visit within New Horizon Counseling, in order to determine what New Horizon Counseling services are the most popular. This data is used to deliver customized content and advertising within New Horizon Counseling to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by New Horizon Counseling. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the New Horizon Counseling website or social media accounts. 

Use of Cookies

The New Horizon Counseling website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize New Horizon Counseling pages, or register with New Horizon Counseling site or services, a cookie helps New Horizon Counseling to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same New Horizon Counseling website, the information you previously provided can be retrieved, so you can easily use the New Horizon Counseling features that you customized. 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the New Horizon Counseling services or websites you visit. 

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: 

•     Delete your personal information from our records; and 

•     Direct any service providers to delete your personal information from their records. 

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 

•     Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; 

•     Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; 

•     Debug to identify and repair errors that impair existing intended functionality; 

•     Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; 

•     Comply with the California Electronic Communications Privacy Act; 

•     Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; 

•     Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; 

•     Comply with an existing legal obligation; or 

•     Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information. 

Children Under Eighteen

New Horizon Counseling does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website or social media account(s). 

E-mail Communications

From time to time, New Horizon Counseling may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from New Horizon Counseling or click on a link therein. 

If you would like to stop receiving marketing or promotional communications via email from New Horizon Counseling, you may opt out of such communications by clicking on the unsubscribe button or requesting via email that your email be removed from listserv. 

Changes to this Statement

New Horizon Counseling reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website, social media and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

Contact Information

New Horizon Counseling welcomes your questions or comments regarding this Statement of Privacy. If you believe that New Horizon Counseling has not adhered to this Statement, please contact New Horizon Counseling at: 

New Horizon Counseling LLC

5850 TG Lee Blvd.

Orlando, FL 32822

Email Address: 

info@new-horizon-counseling.com

Telephone number: 

407- 630 -9824

Effective as of January 1, 2024